Arkessa offers world-class dedicated technical and commercial support to our ecosystem of partners and customers to enable you to design, deploy and manage IoT devices on a global scale, whatever your application or business model.
The Arkessa IoT Solutions Team offers specialist technical support to our customers and partners, from creating bespoke connectivity packages to troubleshooting and expert advice.
Our Customer Portal enables easy access to our FAQs and tutorials, and provides convenient access to our Customer Service teams by enabling you to create and monitor your support tickets online.
Our connectivity management platform provides you with with ability to visualise your entire IoT connectivity portfolio. Graphical filtering really simplifies how you group, view and manage connections. A single view which abstracts network carrier, wireless technology and geography. We give you the tools to monitor device connection status and history across your portfolio. Remote diagnostics and management of device connections and data usage gives you the control you need to manage your portfolio.
Staffed by IoT experts our 24/7 support service will respond and provide proactive monitoring and issue identification around the clock.
Meet the Solutions Team
Join the Arkessa Solutions Team in the Ask Arkessa video series - demystifying IoT and answering some of the most common questions our customers ask.